Refund Policy 💸
We value your satisfaction and aim to ensure a fair and transparent refund process.
1. Eligibility for Refunds
Refunds may be granted only for eligible products or services purchased directly from ALLCBTs. Refund requests must be made within 7 days of purchase.
2. Non-Refundable Items
- Digital products (e-books, video lessons, or past question PDFs) once accessed or downloaded.
- Exam pins or access codes that have already been used.
- Subscription fees for services already rendered.
3. Refund Process
To request a refund, contact our support team at support@ALLCBTs.com with your order details and reason for refund. Our team will review and process eligible requests within 5–10 business days.
4. Late or Missing Refunds
If you haven’t received a refund after approval, first check with your bank or payment provider, as it may take additional processing time before your refund appears.
5. Exchanges
In certain cases, we may offer exchanges or credit for future purchases instead of refunds, especially for digital or educational materials.
6. Contact Us
For further inquiries about refunds or payment disputes, please reach out to our support team at support@ALLCBTs.com.
Last updated: October 6, 2025